Job description:

Starbucks Wall Centre in downtown Vancouver is looking for an Assistant Manager!

Employer:  Starbucks Wall Centre

Position: Assistant Manager (Permanent, Full-time)

Position available: 1

Location : 1088 Burrard Street, Vancouver, BC V6Z 2R9

Wage: $44,000 ~ $46,000 per year (Depending on Experience)

Working Hours: 32 hours per week

Vacation: 10 days of paid vacation per year or 4% of gross salary

Responsibilities and essential job functions include but are not limited to the following:

• Communicates clearly, concisely, and accurately to ensure effective store operations. Filters communication to the shift team as directed by the store manager.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Demonstrates integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks. Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the shift team.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
• Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.
• Maintains regular and consistent attendance and punctuality.
• Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure they are delivering legendary customer service.
• Responds to immediate store needs by utilizing external resources such as Partner & Asset Protection, Partner Resources and Food & Beverage.
• Reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the shift team to achieve operational goals. Communicates ideas to the store manager for broader areas of improvement.
• Supports store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives.
• Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools and makes recommendations to store manager on new, creative, and impactful methods of recognition.
• Utilizes and provides direction to partners during their shift on the use of operational tools to achieve operational excellence. Acts as a coach and mentor to partners by using discretion in assessing performance, providing feedback, and coaching to improve partner performance, and effectively recommending employment decisions to store manager.

Requirements:

• Language: English
• Completion of Secondary (high) school
• Minimum 1 year of supervisory experience in food service/industry
• Must be available to work in between 5AM-7PM.
• Must be available to work on weekends and holidays.

How to Apply: Email at wallcentre.starbucks@gmail.com

Only qualified candidates will be contacted for an interview. Thank you for your interest in Starbucks Wall Centre.