Job description:

Founded in 1977, Super Save operates retail outlets in many communities throughout British Columbia. We offer a wide variety of products and services to meet the needs of our customers, such as gasoline, diesel fuel, and propane. Customers can find snacks, drinks, and other essentials at every gas station. We offer competitive fuel prices and are a popular choice among locals and travellers. The friendly and efficient service we provide makes it a convenient and enjoyable experience for our customers. For fuel and convenience needs in a number of cities and towns across British Columbia, Super Save Gas is a reliable and convenient choice. We are currently hiring a Store Supervisor on a full-time and permanent basis for our store. The ideal candidate should have strong leadership, organizational, and customer service skills. In this role, you are responsible for promoting a culture of safety and high-quality customer service while establishing relationships and integrating strategic plans into company operations.  

Employer Information

Company’s Legal name: 1164330 B.C Ltd.

Company’s Operating name: Super Save Gas

Website: supersave.ca

Business Address: 2525, Nicola Avenue, Merritt, BC, V0K 2B0

Position Description

Position: Store Supervisor

Type of employment: Full time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 2525, Nicola Avenue, Merritt, BC, V0K 2B0

Salary and Benefits

Salary: $23.25 per hour

Overtime and Vacation Pay

Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Referral Bonus: $1000.00 CAD (for current employees).

Relocation Assistance: $1500.00 CAD (for qualified candidates coming from different cities, provinces, or regions).

Job Responsibilities

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of Secondary School.
• Previous retail sales experience.
• Effective written and oral communication skills.
• Ability to lead and manage a team to achieve common goals.
• Must be available to work a flexible schedule that includes early mornings, days, and evenings.

How to apply?

If interested, please send your resume to supersavemerritt@gmail.com or drop it off at 2525, Nicola Avenue, Merritt, BC, V0K 2B0.

“Candidates with the right skill sets, effective communication skills, expertise, and willingness to take on diverse responsibilities, looking for career advancement are welcome to apply”.

As an equal-opportunity employer, Super Save welcomes all applicants. We strive to create a culture of inclusion and support for everyone. We understand the value of a diverse workforce to customers and employees. By supporting diversity and inclusion, we will encourage and support you in being who you are.