Job description:

• Location: Vancouver, BCV5X 2K6
• Salary: $ 22.00 hourly / 40 hours per Week
• Permanent employment, Full time
• Start date: As soon as possible
• No. of vacancies: 1

Languages

English

Education

-          College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

• or equivalent experience

Experience

1 year to less than 2 years

Responsibilities

Tasks

-          Investigate new travel areas, hotels and other amenities

-          Manage difficult situations with customers

-          Perform general office duties

-          Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events

-          Calculate costs, process refunds and attend to other financial transactions

-          Attend to cancellations and schedule changes

-          Make transportation and accommodation reservations using computerized reservation and ticketing system

-          Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Work conditions and physical capabilities

-          Attention to detail

-          Work under pressure

-          Combination of sitting, standing, walking

Personal suitability

-          Client focus

-          Efficient interpersonal skills

-          Excellent oral communication

-          Excellent written communication

-          Organized