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User Support Technician

Posted by: E-Net Solutions Inc.
Posting date: January 29, 2024      Expire in -265 days
Posting date: January 29, 2024
Expire in -265 days
 
Job location: CANADA
 
Vacancy: 3
 
Job category: Others
Job id: 20240129-231015

Job description:


E – Net Solutions Inc. is hiring Permanently 2 persons for a post of User Support Technician.

Work Location: #205, 13737 – 72 Avenue, SurreyBC, V3W 2P2

The person should be able to perform the following job duties and responsibilities;

  • Provide advice and training to users in response to identified difficulties.
  • Provide business systems, network and Internet support to users.
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
  • Consult user guides, technical manuals and other documents to research and implement solutions.
  • Emulate or reproduce technical problems encountered by users.
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software programs.
  • Help other technical support workers.
  • Travel one to another existing company to identify difficulties.

Employment requirements:

Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply. Candidate with experience in similar establishment may be an asset but this requirement is not mandatory.

Salary: $32.50/Hour and guaranteed 30hrs/week 

How to Apply

By Fax: 604-597-2332

By Email: cv@enetsolutions.ca 

By Mail: Unit#205, 13737 – 72 Avenue, SurreyBC, V3W 2P2

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