Job description:

Mr. Lube is a Canadian-owned organization where excellent customer service and high-quality car care is our focus.  We are known as the oil change specialists, which we are proud of, but we also perform a wide range of other maintenance services such as fluid changes, filter replacements, and tire services, to name a few.  We pride ourselves on having the best team members that always go the extra mile to provide the best experience for our customers. We are currently recruiting Store Retail Sales Supervisors to join our team.

Position Overview 

The Store Retail Sales Supervisor is responsible for overseeing the sales and service activities of the assigned store. This includes managing and supervising a team of sales associates, implementing sales strategies to increase profits, and providing excellent customer service. To be successful in this role, a retail sales supervisor should have strong leadership skills, excellent communication and interpersonal abilities, and the ability to multitask and handle a variety of tasks simultaneously. They should also be knowledgeable about the services and products offered by the store and be able to provide information to customers to assist them with their needs.    

Employer Information

Company’s Legal Business Name: Everest West Services Inc.

Company’s Operating Name: Mr. Lube

Business Address: 203 – 2323, Boundary Road, Vancouver, BC, V5M 4V8

Position Description 

Position: Store Retail Sales Supervisor

Type of employment: Full time; Permanent

No of positions: 2

Anticipated Start date: As soon as possible.

Work location: 2850 Arbutus St, Vancouver, BC, V6J 3Y7  

Salary and Benefits 

Salary: $22.00 per hour

Overtime and Vacation Pay

Career Growth Opportunities

Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Job Responsibilities 

• Supervise and oversee the shift activities including sales and service and ensure the automotive service technicians are following the established guidelines.
• Provide guidance and support to team members to help them meet their sales and service targets.
• Ensure all equipment on site is well maintained and functioning and report any malfunctioning equipment to management.
• Monitor automotive service technicians’ productivity and report work hours for payroll.
• Monitor and follow up on ordering of automotive parts and supplies as required.
• Interact and establish relationships with customers and make recommendations for service and products.
• Handle customer complaints and offer solutions to customers.
• Review work orders, monitor and inspect work of automotive service technicians ensuring quality and service standards met (i.e., ensuring all customers are greeted within set timelines, ensuring customers are given fair estimates on costs and time required for service)
• Understand and ensure proper health and safety regulations are maintained and followed.
• Track and maintain records of sales and inventory.
• Assist management with the hiring and training of new team members.
• Attends company meetings as required.
• Other duties as assigned.

Job Requirements 

• Completion of Secondary School.
• Demonstrated experience in similar industry.
• Excellent communication and interpersonal skills.
• Strong leadership and customer management abilities.
• Customer service oriented.
• Strong customer service skills.
• Ability to multi-task and juggle priorities.
• Availability to work a variety of shifts including weekdays and weekendsStrong customer service skills.
• Ability to multi-task and juggle priorities.
• Availability to work a variety of shifts including weekdays and weekends.

Why Mr. Lube? 

Mr. Lube offers quality service through our quality people.  We offer a work environment that focuses on team member growth and development.  We have the best paid training and advancement program in the industry while using the newest tools and technology.

What we have to offer 

• Extensive maintenance and Mr. Lube standard training.
• Continual learning, cross-training, and growth opportunities.
• Competitive wages and bonus program.
• Flexible work schedule and no late nights!
• A fun and positive working environment, social events, and recognition programs.
• Employee and friends and family discounts.

How to apply? 

Interested candidates can email their resume to careers@egrp.cawith position title in the subject line.

Ready to put yourself in the driver’s seat at Mr. Lube?  If you have a positive attitude, are driven to succeed, and have a willingness to learn, we’d love to hear from you!