Job description:

Kingsway Auto Detailing is a family-owned and operated business focused on quality and detail. Over the last three decades, we have proudly served Vancouver, BC, and its surrounding areas. Our mission is to deliver exceptional service at a reasonable price. To ensure your peace of mind, our team is professional, trained, and thoroughly screened. With the highest standards of excellence, we clean, detail, and protect vehicles. We believe that a clean car should not come at the expense of a healthy environment. We are currently seeking an Auto Detailing Supervisor who shares our values of quality and customer satisfaction. If you are passionate about cars, have a keen eye for detail, and are looking for an opportunity to lead a dynamic team, we would love to hear from you.

Employer Information 

Company’s legal name: A1 Detail Plus Ltd.

Company’s Operating name: Kingsway Auto Detailing Centre

Mailing Address: 11906, 82A Ave, Delta, BC, V4C 2E6

Business Address: 290, E 5th Ave, Vancouver, BC, V5T 1H3

Website: kingswayautodetailing.com

Position Description 

Position: Auto Detailing Supervisor

Type of employment: Full-Time & Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 290, E 5th Ave, Vancouver, BC, V5T 1H3

Salary and Benefits 

Salary: $29.70 per hour

Overtime and Vacation Pay

Stable & full-time employment

Job Responsibilities 

• Optimize operational efficiency by implementing a streamlined work schedule.
• Oversee and direct auto detailing operations to meet or exceed customer specifications and quality standards.
• Ensure compliance with safety protocols and cleanliness guidelines, periodically reviewing and updating them.
• Recruit, onboard, and train auto detailing staff to ensure mastery of job-specific skills.
• Evaluate the condition of equipment regularly, making recommendations for maintenance or replacement.
• Manage cleaning supplies procurement and inventory.
• Provide accurate job estimates to customers, process payments, and manage budgetary constraints while maintaining meticulous financial records.
• Perform regular audits of detailing work, taking corrective action where necessary.
• Resolve customer complaints and queries in a timely and professional manner.
• Encourage teamwork, open communication, and recognition programs to boost morale and productivity.
• Negotiate prices on cleaning supplies, equipment, and other necessities with suppliers and vendors.
• Work with marketing and sales teams to offer promotions, seasonal specials, or loyalty programs to increase customer retention.
• Keep on top of industry trends, techniques, and equipment advancements.
• Maintain an eco-friendly operation through waste management and recycling initiatives.
• Prepare and submit regular reports to management, outlining department performance, challenges, and growth opportunities.

Job Requirements 

• High school diploma or equivalent.
• Previous experience in similar role.
• Strong leadership skills with the ability to manage and motivate a team.
• Strong communication skills, both verbal and written, for effective communication with staff, customers, and vendors.
• Customer-focused attitude with a commitment to delivering high-quality service.
• Ability to handle customer complaints diplomatically and professionally.
• Team-oriented mindset and strong interpersonal skills.
• Flexibility to work weekends, holidays, and extended hours as required.

How to apply? 

If you're passionate about delivering exceptional auto detailing services and you meet the requirements outlined above, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to info.kingswayautoretailing@gmail.com.

We are an equal opportunity employer and committed to creating an inclusive and diverse work environment for all employees. We strongly encourage applicants from all backgrounds, cultures, and communities to apply, regardless of race, color, religion, sex, sexual orientation, gender identity or origin. We are dedicated to fostering growth, empowerment, and belonging for every team member.