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Information Technology (IT) Support Technician

Posted by: Tajpur Investments Ltd.
Posting date: February 16, 2024      Expire in -247 days
Posting date: February 16, 2024
Expire in -247 days
 
Job location: CANADA
 
Vacancy: 1
 
Job category: IT & Web Design
Job id: 20240216-190552

Job description:


Job description:

 

Salary: $33.00/Hourly

Job Type: Permanent, Full-Time

Start Date: As soon as possible

Language: English

Positions Available: 1

NOC Job Title: Information Technology Support Technician

Job Location(s)

33406 South Fraser way

 

Abbotsford, British Columbia

 

V2S 2B5

 

Job Duties:

  • Communicating electronically or in person with the software users facing difficulties.
  • Execute solutions with references from guides, manual and other documents.
  • Provide advice and real time assistance to the user.
  • Perform follow-up communication to ensure customer satifaction.
  • Collect information and maintain problems & solutions log for the users.
  • Maintain records of daily communication transactions, problems and remedial actions taken.
  • Can redesign document or user manual if required.
  • Assist clients with the installation of upgrades.
  • Provide proper network, internet support to the users.

Requirements:

  • Completion of Secondary School education is required.
  • Post-Secondary Education in the field is required.

How to Apply:

email: tajpurinvestmentsltd@gmail.com

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