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User Support Technician

Posted by: Logic Computers Inc.
Posting date: February 15, 2024      Expire in -256 days
Posting date: February 15, 2024
Expire in -256 days
 
Job location: CANADA
 
Vacancy: 2
 
Job category: IT & Web Design
Job id: 20240215-112339

Job description:


 Name of the company: Logic Computers Inc.

 

Name of the position: User Support Technician (NOC 22221)

 

Head Office:  #4 995 McPhillips St Winnipeg, MB R2X 2K3

 

Job Location: #4 995 McPhillips St Winnipeg, MB R2X 2K3

 

Experience: 1 year to less than 2 years

 

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

 

Number of Openings: 02

 

Term of Employment- Permanent employment, 40 hours/ week

 

Wage: $26/ hour

 

Job Duties:                                                                                                                      

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Reproduce, diagnose and resolve technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group.

 

 

Please send resume as specified below:

 

By email : jobs@logiccomputers.ca

By mail : #4 995 McPhillips St Winnipeg, MB R2X 2K3

In person : #4 995 McPhillips St Winnipeg, MB R2X 2K3

 

from 10:00 to 17:00

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