User support technician

RCOM COMMUNICATION LTD. located at 56 Belvedere PA SE Calgary is looking for full time permanent User Support technician to join their team as soon as possible.

Job Duties:

•  Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in this group.
• Provide business systems, network and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Perform Web-server backup and recovery operations.

Eligibility:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years in Computers

Language: English
Job Type: Full Time/Permanent
Vacancies: 1
Salary: $30.00 hourly for 35 to 40 hours per week 

Job Location: Remote

How to Apply: 

Qualified candidates please respond by email with your  resume at rcomcareers@outlook.com

No phone calls please.

Only shortlisted qualified candidates will be contacted.

 Aboriginal, students, youth, new immigrant persons and people with above listed skills are welcome to apply.