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User support technician

Posted by: Ironbull Contracting Inc
Posting date: April 24, 2024      Expire in -186 days
Posting date: April 24, 2024
Expire in -186 days
 
Job location: CANADA
 
Vacancy: 1
 
Job category: IT & Web Design
Job id: 20240424-211815

Job description:


Ironbull Contracting Inc is hiring a User support technician (NOC 22221)

 

Responsibilities:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

 

Requirements:

Post secondary education in related field

2 years of related work experience

Language: English

 

1 Vacancy

Wage: $31.50-33.50 per hour

Full time-Permanent position

30 hours per week

Start as soon as possible

Company address and location of work: 10060 Jasper Ave suite 2020, Edmonton, AB T5J 3R8

 

How to apply:

Please send your resume via email: ironbullkelowna@gmail.com

We thank all applicants for their interest but only candidates selected for further consideration will be contacted.

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